Last updated: 7 July 2026
The short version (the full terms below are what counts): Dapperlance is a free marketplace where people and companies in Malta post and find work. We are only the platform, like a classifieds site or a directory. Every deal, contract, price and payment is strictly between the users involved. We don’t vet users, we don’t guarantee anyone’s work, and we are not responsible for what happens when users work together. Be honest, be lawful, and check who you’re dealing with before you commit.
1. Who we are
Dapperlance (“Dapperlance”, “we”, “us”) is an independently operated online platform based in Malta. You can contact us, including for all legal notices, at [email protected]. These Terms of Service (“Terms”) are a contract between you and us and govern your use of dapperlance.com and the Dapperlance app (together, the “Platform”). By creating an account or posting a listing you accept these Terms. If you do not accept them, do not use the Platform.
2. What Dapperlance is, and what it is not
Dapperlance is an online venue where users advertise services they offer (“selling work”) or work they need done (“buying work”), and contact each other about it.
We are only the platform. We:
- do not provide, perform, supervise or manage any of the services listed;
- do not employ, engage or represent any user;
- are not a party, agent, broker, or intermediary to any agreement made between users;
- do not handle, hold or process payments between users, and charge no commission on any deal;
- do not vet, verify, license-check, background-check or endorse any user, listing, qualification or price (see section 6).
Any contract that results from contact made on the Platform, written, spoken or implied, exists solely between the users who make it. Its formation, performance, payment, quality, legality, insurance and consequences are entirely their responsibility, exactly as if they had found each other through a newspaper ad or a phone directory.
3. Accounts
You must be at least 18 to use the Platform. You agree to provide accurate information, keep your login credentials secure, and accept responsibility for all activity under your account. One person or entity per account. If you register on behalf of a company, you confirm you are authorised to bind it. We may refuse or revoke registration on the grounds in section 11.
4. Listings and your content
You keep ownership of everything you post (“your content”). By posting, you grant us a non-exclusive, worldwide, royalty-free licence to host, display, reproduce and promote your content on and off the Platform (for example in search results or social media promotion of the Platform), for as long as it remains posted plus a reasonable period for backups and caches.
You are solely responsible for your content. It must be accurate, lawful, yours to post, and comply with section 9. Listings must describe a genuine offer or request for work. We may edit formatting, categorisation or presentation of listings for consistency, and may (but are not obliged to) review, moderate or remove any content as described in sections 10 and 11.
5. Deals between users
Everything that follows from contact made on the Platform happens between users and off the Platform: negotiation, agreement, scheduling, performance of the work, invoicing and payment.
This means, without limitation:
- We are not responsible for the work. Quality, safety, timeliness, workmanship, fitness for purpose, and outcomes of any service are matters between the users involved.
- We are not responsible for payment. Non-payment, over-charging, deposits and refunds between users are matters between the users involved.
- We are not responsible for harm or loss arising out of users dealing with each other, including damage to property, financial loss, personal injury, or loss of or harm to animals in someone’s care, except where liability cannot be excluded by law (section 13).
- Disputes between users are between users. We have no obligation to mediate, arbitrate or resolve them. We may, at our discretion, act on reports under section 10.
You are responsible for your own legal obligations arising from work you buy or sell, including tax, VAT, employment status, licensing, permits and insurance. Nothing on the Platform is legal, tax or professional advice.
6. No vetting, no guarantees
We do not verify the identity, qualifications, licences, insurance, solvency or trustworthiness of any user, and we make no promise that any listing is accurate or that any user will perform. Ratings and reviews are the opinions of the users who wrote them; prices shown in the deal history are self-reported by users and are not verified by us. Before agreeing to anything, satisfy yourself about who you are dealing with, ask for credentials, references, proof of insurance, or a written agreement where the work warrants it.
7. Reviews
Reviews can only be exchanged after both users confirm, through the Platform’s in-chat workflow, that a project took place. Reviews must be honest, first-hand and about the actual dealing. We may remove reviews that are fraudulent, exchanged between colluding accounts, defamatory, or otherwise breach section 9. Users cannot pay us to add, alter or remove reviews.
8. Free use, paid featuring, and how listings are ranked
Browsing, registering, posting listings and messaging are free. We currently offer one paid service: featuring a listing, which promotes it for a fixed period for a flat fee shown before purchase.
Ranking transparency. By default, listings are ordered by recency (newest first), and users can re-sort by rating; search and category filters narrow results by relevance to the query. Featured listings are the only way ranking can be influenced by payment: they are shown in promoted positions for the paid period and are always clearly labelled “Featured”.
Payments to us for featuring are processed by our payment provider at the price and duration stated at purchase. Because featuring starts immediately, by purchasing you request immediate performance and acknowledge that once the featuring period has begun and been fully delivered, the statutory 14-day right of withdrawal no longer applies; if you withdraw before the period ends, any refund is proportionate to the unused part. We may also grant featuring free of charge as part of promotions (for example rewards for referrals or other participation); promotional featuring is labelled and treated exactly like paid featuring. Featuring does not change our role: featured users receive no endorsement, priority support or exemption from these Terms.
9. Acceptable use
You must not:
- post content or offer/request services that are illegal, fraudulent, deceptive or misleading;
- offer services that legally require a licence, registration or qualification you do not hold;
- impersonate anyone, misrepresent your identity or affiliation, or create accounts to manipulate reviews or circumvent a suspension;
- use the Platform to scam, harass, threaten, defame or discriminate;
- post spam, chain content, or listings that do not describe a genuine offer or request for work;
- harvest, scrape or bulk-collect data about users or listings, or use others’ contact details for anything other than dealing about their listing;
- interfere with the Platform’s operation or security, or access it by automated means except public search-engine indexing;
- post content you have no right to post, including content that infringes intellectual property or privacy rights.
10. Reporting illegal content; how moderation works
Anyone can report content they believe is illegal or in breach of these Terms, whether or not they have a Dapperlance account. Logged-in users can use the Report button on a listing; anyone can email [email protected] with a link to the content, the reason you consider it illegal or in breach, and your contact details. We review reports promptly and act on them where justified, including removing content, restricting its visibility, or acting against the account under section 11.
When we remove or restrict content or an account, we tell the affected user what we did and why, unless we are legally prevented from doing so or the content is commercial high-volume spam. If you think we got it wrong, reply to that notice and we will take another look. Reports made in bad faith may themselves be treated as a breach of these Terms.
11. Suspension, restriction and termination
We may remove content, restrict features, or suspend or terminate an account, with effect appropriate to the seriousness of the situation, on these grounds:
- breach of these Terms, including section 9;
- content or conduct we reasonably believe is illegal, fraudulent or harmful to other users;
- credible reports of scams or serious misconduct, on or off the Platform, related to deals initiated on the Platform;
- a legal or regulatory obligation requiring us to act;
- prolonged inactivity of listings that appear abandoned (we will attempt contact first);
- where we discontinue the Platform or a feature of it.
Where the affected user is a business user, we will state the grounds, and, except where we are legally required to act immediately, in cases of repeated breaches, or where doing so would cause harm, give notice before termination takes effect. You may close your account at any time; sections that by their nature survive (5, 6, 13, 14, 16) continue to apply. What happens to your data when you close your account (deletion of your profile, listings and sent messages, and the limited exceptions) is described in the Privacy Policy.
12. Data and privacy
How we collect and use personal data is described in our Privacy Policy (linked in the footer), which forms part of the framework governing your use of the Platform. In short: we process the data needed to run the Platform, accounts, listings, messages, reviews, deal history, technical and usage data, as described there, and you have the rights EU data-protection law gives you.
What other users can see. Other users see what you publish (your listings, public profile, reviews) and what you send them (messages, offers). We do not give business users technical access to other users’ personal data beyond this.
Aggregated data. We may create and use statistics and insights derived from Platform activity in aggregated or anonymised form, data that can no longer be linked to any person, for any lawful business purpose, including analytics, improving the Platform, and publishing market insights.
13. Liability
The Platform is provided “as is” and “as available”, free of charge for its core use. We do not warrant uninterrupted or error-free operation, and we may change, suspend or discontinue features at any time.
To the maximum extent permitted by law, we are not liable for:
- the acts or omissions of users, on or off the Platform;
- the content of listings, reviews, messages or profiles;
- any agreement between users, its performance or non-performance, or any loss or damage of any kind arising out of users dealing with each other (see section 5);
- loss of profits, business, data or opportunity, or indirect or consequential loss, arising from use of or inability to use the Platform;
- events outside our reasonable control.
Where liability cannot lawfully be excluded, it is limited to the amount you paid us in the 12 months before the event giving rise to the claim (zero for free use), except that nothing in these Terms excludes or limits our liability for our own fraud or gross negligence, for death or personal injury caused by our own negligence, or for anything else that cannot be excluded under Maltese or EU law, and nothing in these Terms affects the statutory rights of consumers.
14. Your responsibility to us
If a third party brings a claim against us arising from your content, your breach of these Terms, or a deal you entered with another user, you will compensate us for losses and costs (including reasonable legal costs) we suffer as a direct result, except to the extent the claim results from our own fault. This does not apply to consumers where and to the extent such clauses are not permitted.
15. Changes to these Terms
We may amend these Terms. For changes that affect business users’ rights or obligations we will give at least 15 days’ notice (longer where the change warrants it) by email or prominent notice on the Platform before the change takes effect; urgent changes required for legal compliance or security may take effect sooner. If you do not accept a change, stop using the Platform and close your account before the change takes effect; continued use after that date means acceptance.
16. Governing law and disputes
These Terms are governed by the laws of Malta. Disputes between you and us are subject to the jurisdiction of the courts of Malta, except that if you are a consumer residing in another EU member state, you keep the protection of the mandatory rules, and access to the courts, of your country of residence. Before going to court, contact us at [email protected], most issues can be resolved directly.
17. Contact
Dapperlance, Malta.
Email: [email protected] (also our contact point for authorities and for reports under section 10).